Contact Us
If you have a question about anything on this site — a review, a casino listing, a bonus offer, or how we work — this page explains the best way to reach us and what we can realistically help with.
How to Reach Us
The quickest way to contact the team at Online Casino is by email. We aim to respond to all enquiries within two working days, though it may take a little longer during busy periods.
Email: [email protected]
What We Can Help With
We are an independent comparison and review site. Our team researches and verifies information about casinos not on GamStop, and we are happy to assist with the following:
- Questions about how a casino was reviewed or rated on this site
- Corrections or updates to information we have published
- General enquiries about how the site works
- Press and partnership enquiries
- Feedback on our content or suggestions for improvement
What We Cannot Help With
Because Online Casino is an independent information site and not a casino operator, there are some things we are simply not able to assist with. Please contact the casino directly for:
- Account queries, deposits or withdrawals at any casino
- Bonus disputes or complaints about a specific operator
- Technical issues when playing games on a casino platform
- Verifying your identity with a casino (KYC)
For concerns about your gambling habits, please visit our responsible gambling guidance — it covers the tools and support options available to you.
Affiliate and Commercial Enquiries
Online Casino earns commission when readers sign up with casinos listed on this site. That commercial relationship does not determine how we rank or review operators — our editorial decisions are made independently. If you represent a casino or affiliate programme and would like to discuss a listing, please get in touch at [email protected].
You can read more about how we operate on our About Us page, and our full Terms and Conditions are available if you need them.
Response Times
| Enquiry Type | Expected Response Time |
|---|---|
| General questions | Within 2 working days |
| Content corrections | Within 3 working days |
| Press and commercial | Within 5 working days |
Before You Write
You may find your answer faster by browsing the site. Our main casino listings page covers the non-GamStop casinos we have reviewed, including their current welcome offers, accepted payment methods and editorial ratings. If your question is about a specific operator, that is usually the best place to start.
18+ only. Please gamble responsibly.